DSM
Jobid=A.0.049
Lead Specialist GSC Distribution Services
Location – Venlo, Netherlands
Job model – On site
dsm-firmenich Nutritional Products is a global leader in supplying vitamins, carotenoids, and specialty ingredients to the feed, food, pharmaceutical, and personal care industries. With over €4 billion in sales, we drive innovation that benefits people, the planet, and profit. Operating in Animal Nutrition & Health, Human Nutrition & Health, and Personal Care, we deliver tailored solutions to diverse markets.
We are seeking a Lead Specialist GSC Distribution Services to manage end-to-end order processing for a specific region. Responsibilities include ensuring product availability, coordinating transportation, and preparing accurate documentation to meet customer requirements and ensure on-time, in-full delivery (OTIF).
Key Responsibilities
- Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
- Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
- Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
- Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
- Build great relationships with customers, responding timely and following up on issue resolution.
- Provide reporting and documentation support to internal and external customers.
You Bring
- A Bachelor’s degree in Business Administration, Logistics, or Supply Chain is preferred, but candidates with relevant knowledge, experience, and the right motivation are also encouraged to apply.
- Proficient in the use of MS Office, Word, Excel, PowerPoint and ERP system, preferable SAP.
- Fluent English and any other languages are a plus.
- Good knowledge in Export, Customer Service and Logistics (Distribution & Transportation).
- Good knowledge in customs and international trade compliance.
- Basic knowledge in Dangerous goods shipments.
Equal Opportunities Commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive.
For more information, please visit www.dsm-firmenich.com.
#J-18808-Ljbffr
