Elchemie
Global developer of Coating Technology based in Venlo, the Netherlands (with offices based in Japan, China, Switserland and the USA) has a 12-24 month contract position available for a Field Service Technician/Engineer. While travelling around the globe you will be doing the thing you like most: solving customer issues. Technical expertise will be combined with social skills, advising the customer about the systems capability and additional offerings to propose. As a Field Service Engineer you will be responsible for troubleshooting and preventive maintenance. You will assist customers with their possible machine related issues via phone, e-mail, remote communication and onsite visits. Occasionally you will also install upgrades and modifications at customers’ sites worldwide. Tertiary technical qualification in Electrical Engineering (Trade/Diploma). Min 4 years experience working as a travelling site technician doing maintenance on fine machinery, preferably within coatings/manufacturing industry. Not older than 28.
Remuneration: € 3909 p.m.
Requirements:
- Not older than 28
- Technical degree on “MBO” level 4, preferably in electrical engineering,
- Valid driving license
- You have min. 4 years relevant work experience in a similar position
- Independent firm personality, a great sense of responsibility, good analytical skills and a team spirit
- Feeling for commercial aspects, organizational talent and a customer focused representative attitude
- Speak & write English fluently and preferably German
- Foreign cultures and international communication challenge you.
- Trustworthy and respectful
- Willing to travel worldwide for at least 50%, if needed several weeks in a row -able to travel the same or next day as requested.
- Actual amount of travelling depends on the amount of work. The 1st 12 weeks will be in Venlo for training
- You are prepared to be available after standard working hours for customer calls during your consignment shift (hotline).
Duties:
- As Field Service Engineer responsible for troubleshooting and preventive maintenance
- Assist customers with their possible machine related issues via phone, e-mail, remote communication and onsite visits
- Occasionally install upgrades and modifications at customers’ sites worldwide
- Proper administration and follow up is a must
- Provide the customer with correct knowledge transfer and listen well to their requirements
- Give training to the customers in operating, maintaining and troubleshooting the systems
- Provide feedback to your colleagues concerning specific customers’ wishes and technical developments
- Assist your Customer Support and Manufacturing colleagues
- Report to the Manager Field Service
If you have not heard from us within 3 months of applying, please consider your application unsuccessful.
Only online applications will be considered.
You will be directed to our database service provider, Ditto Jobs. Please complete your application in full. Shortlisted candidates will be contacted. Should any other suitable positions become available, Elchemie will contact you to request your permission to submit your profile to a client.
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As an applicant you agree to make available to Elchemie all necessary personal information required for the purpose of potentially securing employment and you understand and agree that should you upload personal information and data, that information will be shared with our authorised job placement database service provider, job portals, and -websites, where such an advert is managed by our services and service providers.
